The hotel offers amenities for your comfortable stay and unforgettable experiences
Easy Parking Access
“Parking was plentiful and conveniently located, making it so simple for us to come and go during our stay.” view full review
Lovely Leisure Facilities
“The leisure area was perfect for relaxation, and I especially enjoyed the inviting pool that was just the right temperature.” view full review
Modern Room Design
“Our room was clean and spacious, featuring modern decor and very comfortable furnishings that enhanced our stay.” view full review
Tasty Dining Options
“The hotel restaurant offered a wide variety of delicious meals at great prices, making dining a pleasurable experience.” view full review
General
Smoking allowed in designated areas
Free Wi-Fi
Parking
24-hour reception
Pets allowed
Luggage storage
Lift
ATM/Cash machine
Beauty salon
Sports & Fitness
Exercise gym
Fitness studio
Guest Parking
Electric kettle
Services
Laundry
Dry cleaning
Dining
Paid breakfast
Restaurant
Bar/ Lounge area
Business
Conference room
Spa & Leisure
Indoor swimming pool
Garden area
BBQ facilities
Television in lobby
Spa centre
Sauna
Steam room
Jacuzzi
Room features
Sitting area
Tea and coffee facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
166 Hagley Road,
Birmingham,
United Kingdom,
B16 9NZ,
West Midlands
Map view
166 Hagley Road,
Birmingham,
United Kingdom,
B16 9NZ,
West Midlands
City landmarks
Aquarium
National SEA LIFE Centre Birmingham
3.7
km
Gallery
Gas Hall Exhibition Gallery
2.6
km
Garden
The Birmingham Botanical Gardens
2.4
km
Theme Park
Cadbury World
4.7
km
Library
Library of Birmingham
2.3
km
50 - 54 Inge St / 55 - 63 Hurst St
Birmingham Back to Backs
2.9
km
Church
Birmingham Oratory
2.3
km
Heraldic Shield
2.5
km
Park
Cannon Hill Park
3.3
km
Monument
Joseph Sturge memorial
1.4
km
Waterworks Road Edgbaston
Perrott's Folly
610 m
Museum
Coffin Works
2.4
km
Soho Ave
Architectural sights
3.3
km
Zoo
Birmingham Wildlife Conservation Park
3.1
km
Gas Street Basin Gas Street
Gas Street Basin
2.1
km
Warstone Ln./Vyse St. Hockley
Chamberlain Clock
2.5
km
Centenary Sq.
Hall of Memory
2.3
km
Church
Anglican Church Of St John And St Peter
1.0
km
Museum
Museum of the Jewellery Quarter
2.8
km
Gallery
Ikon Gallery
3.7
km
Mall
Brindley Place
3.7
km
Spearmint Rhino
910 m
Garden
Winterbourne House and Garden
2.3
km
Church
St Augustine's Church
970 m
Edgbaston War Memorial
970 m
St Philips Sixth Form College
690 m
Church
St George's Church
1.2
km
Flame Pentecostal Church of Cherubim & Seraphim Movement
850 m
Church
Birmingham Cathedral
2.9
km
Event hall
International Convention Centre Birmingham
2.1
km
Nearby
Casino
Genting Casino Edgbaston
1.1
km
Restaurants
Fiesta del Asado
10 m
229 Hagley Road Edgbaston
The Garden House
70 m
160 Hagley Road
Beefeater
10 m
176 Hagley Road Edgbaston
Cobden Restaurant & Bar
180 m
166 Hagley Road Cobden Hotel
TGI Fridays
1.1
km
180 Hagley Road
Ask Italian
1.2
km
237 Hagley Road
Hallmark Grill
40 m
225 Hagley Road Hallmark Hotel Birmingham
Genting Casino Edgbaston
1.1
km
1 Norfolk Road Edgbaston
The Raha Cafe
2.3
km
205 Hagley Road
Reviews and Ratings
Feedback from previous guests about their experience.
70%
liked the hotel and would stay again
Clean rooms
Convenient location
Lukewarm food
Deceptive bar area
7.0/10
Very good
Rooms
7.6
Location
8.4
Service
6.8
Dining
6.2
Guest reviews
7.0/10
based on 10 reviews
6.6
6.6/10 based on 2531 reviews
Ian
United Kingdom,
May
2024
6.2/10
My stay at the hotel was a mixed experience. The rooms provided very small rough towels and a blocked toilet, but they did have adequate facilities and included breakfast. The service was a major letdown with the worst imaginable service and unprofessional staff, but surprisingly, the bar service was great fun and very accommodating. The hotel's location was convenient, close to everything I needed, and the bar lounge offered an alternative dining option due to an event in the main restaurant. The dining experience varied, with lukewarm food from chafing dishes and a fresh fruit salad for dessert, but they did offer made-to-order eggs. While the facilities were decent, the pricing and value for money were not ideal.
Rooms
6.0
The rooms were provided with very small rough towels and a blocked toilet, but they did have adequate facilities and included breakfast.
Service
5.0
The service was absolutely dreadful, the worst one can imagine, and the staff was unprofessional. However, the bar service was fantastic and couldn't do more for us.
Location
9.0
The hotel is near everything you want, located close to the center of Birmingham and in the lovely area of Birmingham.
Dining
5.0
The dining experience included lukewarm food from chafing dishes and a fresh fruit salad for dessert, but they do offer made-to-order eggs.
Facilities
7.0
The facilities were decent overall, although there were some issues with the pricing and value for money.
Ben
United Kingdom,
May
2024
7.0/10
The hotel is in a good area with lots of nice restaurants nearby. The rooms are clean and comfortable with 2 single beds, and the staff provides good customer service. However, the dining experience lacks atmosphere and the food was only lukewarm. The location is convenient, but it's a little deceptive by the bar area. The facilities are decent for the price paid.
Rooms
8.0
The rooms were clean and comfortable, with 2 single beds.
Service
8.0
The staff provided good customer service.
Location
7.0
The hotel is in a good area with lots of nice restaurants nearby.
Dining
5.0
The dining lacked atmosphere and the food was only lukewarm.
Facilities
7.0
The facilities are decent for the price paid.
Clean rooms
Lukewarm food
Joanne
United Kingdom,
April
2024
8.2/10
I absolutely loved my stay at this hotel! The location was fantastic and close to the city center with plenty of nice restaurants nearby. The rooms were clean, comfortable, and had excellent facilities. The service was top-notch, with the staff going above and beyond to make our stay enjoyable. However, the dining experience could use some improvement in terms of atmosphere and food temperature. Overall, a great value for money with a few minor drawbacks.
Rooms
9.0
The rooms were comfortable and had excellent facilities.
Service
9.0
The staff provided great service and were very accommodating.
Location
8.0
The hotel is conveniently located near the city center with easy access to transportation.
Dining
7.0
The dining experience lacked some atmosphere and the food temperature needed improvement.
Facilities
8.0
The hotel offered great facilities for our stay.
Bryan
United Kingdom,
April
2024
6.4/10
The hotel is in a convenient location, right in the city center of Birmingham. The rooms have basic heavily worn furniture, but come with an internal lock in addition to the key card. The service is a mix of shoddy staff and some great service at the bar. The dining experience offers a variety of food options, from lukewarm dishes to made-to-order eggs. The facilities are decent, though some areas look threadbare.
Rooms
6.0
The rooms come with basic heavily worn furniture and an internal lock.
Service
5.0
The service is a mix of shoddy staff and some great service at the bar.
Location
8.0
The hotel is within a lovely area in Birmingham, offering easy access to various amenities.
Dining
7.0
The dining experience ranges from lukewarm dishes to made-to-order eggs.
Facilities
6.0
The facilities are decent, but some areas look threadbare.
Don
United Kingdom,
January
2024
7.4/10
The hotel is located in a nice area with lots of nice restaurants nearby. The rooms have a lovely view of the gardens and feature a nice new carpet. The service provided was always excellent, especially from a particular member of staff, although there were moments of unprofessionalism. The price was fair considering the value received. We enjoyed the convenient location near two bus stops and the event venue at the ICC. The dining experience was a bit inconsistent with warm food and delicious fresh fruit salad. The facilities were adequate but showed some signs of wear by the edges.
Rooms
8.0
My room with a view of the gardens was charming and comfortable, featuring a nice new carpet. The availability of three single beds was convenient for our group. Being situated on the higher floors offered a lovely perspective.
Service
7.0
I received great service throughout my stay, particularly at the bar where the staff went above and beyond to make our experience fun and enjoyable. There were a few instances of unprofessional behavior that slightly tarnished the overall service quality.
Location
9.0
The hotel's location in a nice area with plenty of excellent dining options nearby made it very convenient. It was also beneficial to be right outside two bus stops, providing easy access to transportation. The proximity to the ICC for our event was a big plus.
Dining
6.0
The dining experience had its highs and lows; while the made-to-order eggs were delightful, the lukewarm food from the chafing dishes was disappointing. The fresh fruit salad for dessert, however, was a pleasant ending to the meal.
Facilities
7.0
The hotel facilities were adequate, but some areas showed signs of wear along the edges. The availability of fresh seafood was a highlight.
David
United Kingdom,
January
2024
7.6/10
The hotel is located in a lovely area in Birmingham, offering a convenient stay for the event we attended at the ICC. The rooms are well-equipped with all facilities required but come with very small rough towels. The service is marked by good customer service, enhancing the overall experience. However, the dining experience could be improved with more ambiance and variety in the menu. The facilities are well-maintained, making the stay comfortable and pleasant.
Rooms
8.0
The rooms are equipped with all facilities required and offer a pleasant view of the gardens.
Service
7.0
I appreciated the good customer service provided by the attentive staff members.
Location
9.0
The hotel is situated within a lovely area in Birmingham, perfect for the event we attended at the ICC.
Dining
6.0
The dining experience lacked atmosphere but the service made up for it, with food served promptly.
Facilities
8.0
The facilities are well-maintained, contributing to a comfortable stay.
Walter
United Kingdom,
December
2023
7.2/10
The hotel is located in a nice area with lots of nice restaurants nearby. The rooms are kept clean and have a comfortable bed, but there was a mix-up with the three single beds which had to be changed on a sheet of paper. The service was a mix of unprofessional manner with one member of staff, but another member provided great fun and great service at the bar. The location is across from several good restaurants, making it convenient for dining out. The dining experience included poached or fried eggs made to order but lacked atmosphere, served from three chafing dishes containing lukewarm food. The facilities had room service, dry cleaning, and laundry services available.
Rooms
7.0
The rooms are kept clean with a comfortable bed, though there was an issue with the bed arrangement initially.
Service
7.0
The service was a mix, one staff member was unprofessional, but the other provided great fun and excellent service at the bar.
Location
8.0
The hotel is situated across from several good restaurants, making dining out convenient.
Dining
6.0
The dining experience lacked atmosphere but included made-to-order eggs; however, the food was lukewarm.
Facilities
8.0
The facilities offer room service, dry cleaning, and laundry services.
Elizabeth
United Kingdom,
June
2023
7.0/10
The hotel is in a lovely area in Birmingham, within a nice area with lots of nice restaurants nearby. The rooms are clean and comfortable, but the service was unprofessional. The location is great for the event we attended at the ICC, but the hotel is in great need of a complete refurbishment.
Rooms
8.0
The rooms were spacious and modern with a large bathroom.
Service
6.0
Despite the manager being unprofessional, another member of staff provided good service.
Location
9.0
The hotel is in a lovely area in Birmingham, within a nice area with lots of nice restaurants nearby. It's great for the event we attended at the ICC.
Dining
7.0
The dining experience was decent with a variety of options, but not exceptional.
Facilities
5.0
The hotel offers basic facilities but lacks modern amenities.
Dennis
United Kingdom,
June
2023
7.2/10
The hotel is situated in a lovely area in Birmingham near two bus stops, making it convenient for city center activities and exploring. The staff was overall great, particularly at the bar, although some might find the service lacking. The dining options varied, from fresh fruit salads to lukewarm food in chafing dishes. Despite minor drawbacks, the facilities offered were enjoyable, providing a pleasant stay in a nice area.
Rooms
7.0
The new bedrooms with three single beds were comfortable, but the provided towels were small and rough.
Service
7.0
The service was generally good, especially at the bar, although some might find it lacking in certain areas.
Location
8.0
The hotel is located in a nice area with easy access to public transport and plenty of dining options nearby.
Dining
6.0
The dining experience offered a mix of fresh fruit salads and lukewarm food, with varying quality.
Facilities
8.0
The facilities provided were sufficient for a comfortable stay, adding value to the overall experience.
Robin
United Kingdom,
June
2023
8.0/10
The hotel has a great location in the city center of Birmingham, close to many nice restaurants. The rooms are clean and comfortable, with the added bonus of a comfortable bed and a nice new carpet. The service was provided with good customer care despite a minor unprofessional incident. The dining offered tasty dishes, but the food temperature was a downside. The facilities were well-maintained with a few amenities available.
Rooms
9.0
I enjoyed my stay in a clean and comfortable room with a nice new carpet and a very comfortable bed.
Service
8.0
The service overall was efficient and provided with good customer service, with a minor unprofessional incident but nothing too concerning.
Location
9.0
The hotel is conveniently located in Birmingham City centre, close to a variety of nice restaurants in the area.
Dining
7.0
The dining experience offered tasty dishes, but the downside was that some food was lukewarm when served.
Facilities
7.0
The facilities are well-maintained with a few amenities available, fulfilling basic needs during the stay.
Sunis Kumkoey Beach Resort Hotel & Spa
Hotel Atlantis Amsterdam
Silverland Jolie Hotel
Truntum Kuta Bali
Sa Cabana Hotel & Spa - Adults Only
Hotel Sardinero Madrid
Gloria Izaro Club Hotel
Hotel Atlas
The Royal Hotel & Leisure Centre
Opera House Hotel
Changi Cove
Fujikawaguchiko Onsen Konanso